Bank Holidays and other dates when the surgery is closed

The Practice will be closed on the following days: Temporary change to opening times at Trelawny Practice: Due to immediate staffing issues at Trelawny, we need to temporarily close the site for 6 weeks from Monday 1 August, however patients can still continue to access GP services through the Mayflower Medical Group at our other four

en English

Welcome to Mayflower Medical Group

Livewell Southwest

We provide comprehensive NHS primary care services to help you manage your health and well-being. Mayflower Medical Group is now run by Livewell Primary Care Group Ltd., a subsidiary company of Livewell Southwest CIC.

Our aim is to provide a high quality, caring and personal health care service to our whole patient population by:

  • Putting our patients at the centre of what we do
  • Having a highly qualified and trained multi-professional integrated primary Healthcare Team
  • Offering our services in a safe, supportive and suitably equipped environment, using technological advances in healthcare systems for our patient’s benefit.

Dr Rachel Tyler gives you an overview of what you can expect from a visit to the Mayflower Medical Group.


Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet — including prescriptions and appointments.

NHS App displayed on mobile phone

Know who to turn to for your healthcare

We want to help you get the right medical assistance when you’re ill, injured or have a long term condition. Going directly to the person with the appropriate skills is important. This can help you to a speedier recovery and makes sure all NHS services are run efficiently.


When you need healthcare advice or help with medicines


Sudden loss of vision. Blurred vision. Painful or red eyes?


When your mouth or teeth need urgent attention

NHS Out-of-hours

When your GP and local pharmacy are closed

Minor injury

You will usually need a GP referral, except in an emergency.

Accident & Emergency

When an illness or injury is serious or life-threatening


Welcome to our new website!

Thank you for visiting the Mayflower Medical Group website.

From the 1st of April, Livewell Primary Care Group, a subsidiary company of Livewell Southwest, will run the primary care network.

You will notice that we have a new website. From here, you can do a variety of things, including accessing the eConsult Service. You will also find lots of useful self-care information. Following the change of provider for Mayflower Medical Group on 1 April 2022, they are keen to explore their patient’s experiences when accessing services.
Healthwatch Plymouth have received feedback from patients who highlighted digital services, medication and telephone waits to be the main issues at the practice.
Healthwatch Plymouth are working together with Mayflower Medical Group to ask all local people who have accessed services to share their experiences via a short anonymous survey.
You can complete the survey here : Mayflower Medical Group Survey (


EConsults- Our eConsult is now available between 6:00 am and 12:00 pm offering more support earlier in the day. Our new service, Livi can help you see a GP outside of these hours offering appointments from 8:00am to 22:00pm Monday to Friday as well as 7:00 am till 16:00pm on weekends. For any further help please contact the practice.

Click here to download the Livi app and make an appointment: Download Livi. You will not require photographic ID to access the service. Please note that Livi GPs are only able to see people where a physical examination is not likely to be required. They are also unable to prescribe controlled drugs. Anyone requiring these will need to phone the practice to book an appointment. 

Please connect with our social media pages to stay up to date with announcements.

Please could we politely remind you that although mask wearing is not the law in most public places, it is still mandated in public health settings and within the NHS. This is to continue to protect our staff and all patients attending the surgery as much as possible.

For further information go to or