Electronic Prescriptions

How to order a repeat prescription: Electronic prescriptions – NHS (www.nhs.uk)

What is an eRD?

If you or someone you care for uses the same medicines regularly, you may be able to benefit from electronic repeat dispensing. This means you won’t have to re-order or collect your repeat prescriptions from your GP practice every time you need more medicine.

You simply collect your regular medication from your usual pharmacy each month without actually having to order it.

To enable electronic dispensing you need to have a nominated pharmacy and we will set this with you. Your regular medication will then be available at that pharmacy.

When your pharmacy supplies your last electronic repeat prescription, they will inform you. You will then have to contact your GP practice to ask for another set of electronic repeat prescriptions. You may need to be seen for a review before another batch of electronic repeat dispensing prescriptions is authorised.

Benefits For Patients

Benefits for patients include:

  • no need to contact the surgery to reorder at regular intervals unless their condition changes
  • retain regular contact with their dispenser, who is responsible for checking that their circumstances haven’t changed since the previous issue of the prescription was collected
  • change nominated dispenser at any time during the duration of the eRD prescription 
  • if clinically appropriate can request the next issue early or obtain more than one prescription, for example when going on holiday

How can eRD be set up?

Step 1

Talk to your GP or the person who prescribes your medicines and ask them if you can use electronic repeat prescriptions. Your prescriber will usually be your doctor or practice nurse. You can also discuss this with you clinical pharmacist at the practice.

If your prescriber thinks that you could use electronic repeat prescriptions for your regular medicines, they will ask you for permission to share information about your medication with your pharmacist. This will help your pharmacist to give your prescriber feedback about your treatment and provide you with useful advice.

Your GP or prescriber will then authorise a number of electronic repeat prescriptions. This will be based on your circumstances and clinical need. These electronic repeat prescriptions will then be supplied to you by your pharmacy at regular intervals.

Step 2

Collect your first electronic repeat prescription from your pharmacy.

Step 3

When you need more medicines, go back to your pharmacy. Before dispensing the next issue of your prescription, your pharmacy will ask:

  • have you seen any health professionals (GP, nurse or hospital doctor), since your last repeat prescription was supplied?
  • have you recently started taking any new medicines – either on prescription or that you have bought over the counter?
  • have you been having any problems with your medication or experiencing any side effects?
  • are there any items on your repeat prescription that you don’t need this month?

If you don’t need all of the medicines on your prescription, let the pharmacy staff know, so that they only supply the medicines you need. This will help to reduce waste and save the NHS money.

Step 4

When your pharmacy supplies your final electronic repeat prescription in the series that your GP has authorised, they will advise you to contact your GP practice. Your doctor or practice nurse may want to see you to review your medication before they will authorise more electronic repeat prescriptions.